Shipping policy
Shipping Policy
Effective Date: July 23, 2026
At Elyvora LLC, we are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below before placing your order.
Order Processing
-
All orders are processed within 3–5 business days after your payment has been successfully confirmed.
-
Orders are not processed or shipped on weekends or public holidays.
-
During peak seasons, holidays, or promotional events, processing times may be slightly extended.
Shipping Time
We proudly offer worldwide shipping.
-
International delivery: Up to 14 business days from the date your order has been shipped.
Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, carrier delays, or other circumstances beyond our control.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information (when available).
Please allow 24–72 hours for tracking information to become active.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
Elyvora LLC is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the purchase price or shipping cost unless otherwise stated.
Delayed or Lost Shipments
While we work with reliable shipping partners, Elyvora LLC cannot guarantee delivery dates.
We are not responsible for shipping delays caused by:
-
Customs inspections
-
Weather conditions
-
Carrier service interruptions
-
Natural disasters
-
Government actions
-
Other events beyond our reasonable control
If your order has not arrived within the estimated timeframe, please contact us and we will gladly assist in tracking your shipment.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the package and the item(s).
We will review your claim and provide an appropriate resolution in accordance with our Return & Refund Policy.
Contact Us
If you have any questions about shipping or your order, please contact us:
Elyvora LLC
📧 Email: support@elyvorallc.com
📞 Phone: (816) 816-5848
📍 Address:
8301 State Line Rd. Ste 220
Kansas City, MO 64114
United States